Workshop

001-homepage_02

At Prologue Performance Cycling the talented mechanics in our bike repair workshop can take care of almost anything; from bike repair, maintenance and comprehensive servicing through to custom-built bike jobs.

Why Prologue?

Whether it’s careful frame preparation and component upgrades or fitting new brake pad and tightening a crank, the Prologue guys uphold attention to detail and personalised customer care while offering a fair and transparent pricing structure.

 

Booking in your bike

At Prologue we understand how frustrating it is to suffer a mechanical just before a big ride. We’ll endeavour to fix any minor emergency repairs ASAP. However, at Prologue we operate a booking system to ensure the smooth, efficient and fair running of the bike repair workshop.

We ask that you book into the workshop in advance, whenever possible, so we can guarantee you’re back on the road in time for your ride. Please call into the store or telephone and we’ll be happy to help.

Initial bike inspection

All bikes entering the repair workshop will be given a full initial inspection. We’ll then confirm what work is required, offer any recommendations and provide a price up front.

Speed of service

Our aim is to provide same day turnaround on work where possible, unless replacement parts are required, which are not in stock.

We ask you to…

  • please bring your bike into the workshop no later than 10:30am.
  • avoid additional cleaning charges by bringing your bike in a reasonable state.
  • provide a telephone number we can reach you on so our mechanics confirm prices before any new parts are fitted.
  • collect your bike soon after we confirm it is ready for collection as storage space in the workshop is limited. We reserve the right to charge for storage if bikes are not collected within 24 hours.
  • request if you’d prefer to keep worn or broken parts or they will be disposed of.